The new world – COVID-19, hybrid work from home models, evolving technologies, and the drastic need to upskill and reskill the South African workforce – is placing incredible pressure on Human Capital teams within organisations. But it doesn’t stop there. The impact of all these changes has increased issues relating to productivity, wellness and burnout for all employees. This world of digital and always-on is “breaking” our organisations and our people.
Where do we go from here?
While the ongoing battle is still “how to improve work/life balance”, organisations are focusing on giving their employees a sense of belonging, trust, and relationship through improving the day-to-day experience that their workforce has. We have seen that our clients are thinking beyond the experience of work and moving to focusing on the human experience, in every aspect of their work and learning.
Did you know that happy, engaged employees are approximately
12% more productive than dissatisfied employees?
It’s true and they’re also far more likely to stay with your company and contribute to the results that matter.
So, how can we help?
At WinWin International we define Employee Experience as: the design and delivery of learning, change and cultural experiences, that amplify everyone’s potential and help them to flourish.
Our approach to the learning journey and persona design ensures that we understand the learning requirements of your employees. Throughout their careers, from hire to retire and every moment that matters in-between, we anticipate their needs in real-time with real-world context.
With this understanding of who they are, what they need, where they are going and how they like to learn, we develop blended interactions using data and intelligent personalisation. These tools allow us to mimic the experiences set by social media and other digital touch points that your employees are using as part of their everyday digital experience.
We use analytics to drive learning to them - learning that is focused on their career aspirations and/or non-work-related lives.
We assess that learning and adoption (systems and behaviours etc.) has taken place using gamified and scenario-based assessments to measure and reinforce your desired outcomes.
We know that our approach to design and delivery ensures that we provide solutions which are aligned to the strategic vision of your organisation, and we deliver outcomes aligned to your desired KPA’s and KPI’s.
Figure 1. Our approach to building learning solutions
All this has a positive impact on your culture
The focus is on increasing employee engagement, teamwork and collaboration, whilst creating an ongoing company culture focused on excellence. Such a culture could and should always focus on putting your employees first and inspiring them to be their best.
If organisations are to get the best out of their people, we need to ensure we are arming our workforce with the right set of experiences so that they can continue to evolve, reskill, upskill, and remain relevant in this new world.
Visit our Projects page to view our skillset in action and explore some of our most recent successful solutions.
For more information on how WinWin International can assist your company in reaching its learning and employee experience goals, get in touch with us today:
Gaynor Jones – Sales and Marketing Director: firstname.lastname@example.org
Natascha Meyer – Senior Account Director: email@example.com